Managing Introvert and Extrovert Employees: 5 Ways To Get It Right

Office Meeting

Building the perfect team at your organisation requires you to assemble a group of people full of different skills and personalities. This diversification of talent of character traits will help you construct a core that can tackle a wide variety of problems in various ways. When building these teams, you’ll need to make judgments regarding different types of people, mixing and matching their best attributes to complete the perfect puzzle.

One of the most basic ways to define people is by the labels introvert and extrovert. Such labels can be damaging if thrown around and manipulated haphazardly. But both types of people have their strengths and weaknesses, and knowing how to utilise such traits is vital in putting together a well-oiled machine. Read on to learn about introverts and extroverts and how to best manage them.

What is an extrovert?

Extrovert At Work

The best way to define extrovert is someone who is outgoing in just about any situation. He or she will gladly thrust his or hand out for a handshake at a meeting, or open up conversational avenues with strangers in settings both familiar and unfamiliar. The motives behind these actions can vary. He or she could be looking to make important business connections or simply might enjoy chatting and getting to know different types of people.

What is an introvert?

Introvert With Headphones

If you’re looking to define introvert, you’re looking at characteristics such as quiet, introspective and reserved. Introverts don’t like being the star of the show and prefer to keep to themselves and get on with the job in their own way. They don’t necessarily dislike those around them, but rather don’t always feel like interacting.

5 tips for managing extroverts and introverts

As discussed, having a healthy mix of personalities, including introverts and extroverts, is a surefire way to put you and your company in the best position to assemble a strong team of workers. Keeping these five tips in mind can help you do just that.

  • Take a moment to understand

Strong communication is a hallmark of all good leaders. Employing such a characteristic can go a long way in best handling your different types of team members. In addition to knowing the difference between introvert and extrovert, consider how different situations might affect the two types of people differently.

  • Push without shoving

Encouraging the members of your team to operate outside of their comfort zone and pushing them to strive for greater heights is all well and good. But you don’t want to make them feel uncomfortable, especially when it comes to managing an introvert. As long as he or she is getting her work finished on time and at a high standard, there’s no need to force him or her into situations in which they will close up and shut down.

  • Put them in position to succeed

Whether it comes to hiring new employees or positioning current ones, try to align personalities with roles. Extroverts might make better team leaders because they are more comfortable speaking to groups of people, something introverts might not be quite as happy doing. Similarly, extroverts are often better suited to client-facing roles. Also, consider different types of team meetings and collaborations. Extroverts are more likely to shout things out in a shared environment, while some introverts might be more accustomed to getting their thoughts together independently before sharing them. Setting an agenda early gives everybody a better chance of contributing.

  • Don’t confuse introversion for anything else

Sometimes people bristle at introverts. These bristling folks mistake silence for standoffishness, unhappiness or an inability to function at a high level. But introverted workers are just as capable as any other team member. Just because they shy away from the spotlight doesn’t mean their work and ideas aren’t worthy of praise.

  • Share the message

As important as it is for you to be able to manage introverts and extroverts effectively, it is also vital that other team members are cognizant of different personality traits. One of the best ways to do this is to rent a training facility, gather the team and sit them down for a learning session one afternoon. The separate facility will act as a safe space for all personalities and give you a chance to educate everybody appropriately.

Understanding the difference between an introvert and an extrovert is vital if you want to get the most out of the different types of workers that make up your team. Equally as important is making sure those around you do, too. Accomplishing this will help you unlock everybody’s potential, leading to more quality interaction and a freer sharing of ideas and working ability.

Like what you’ve read here? Check out the rest of the Saxons blog for tips regarding business leadership and the workplace overall.