The Importance Of Training Staff


Does your workplace provide staff training? This is a really common question and one that is often followed by a debate between the pros and cons.

There is obviously an upfront cost involved in training. However, many will argue that the positives outweigh these costs. Training can come in many different forms and can be very beneficial to your business, helping staff develop their skills and knowledge. This can lead to improved performance, efficiency, and therefore productivity.

Here, we take a more detailed look at both sides, to help you decide what is best for your specific business and staff.

The advantages and disadvantages of training

Firstly, let’s start with the disadvantages, and reasons some businesses decide against training schemes:

  • Training costs – Training comes with an upfront cost to the business.
  • Travel costs – There will be travel costs associated with any offsite training.
  • Time – Staff will need to take time out of the business to partake in any training.

However, training is shown to not only provide employee development opportunities, but also positives for the business and its future success. Any business should consider these advantages first before coming to any decisions:

  • Provide direction – You can choose from a range of skills to train your staff, from computer skills to very specific elements related to their role. This allows you to target training to meet your operational needs.
  • Stay up to date – Training can help employees to stay informed of the latest technologies and tactics in your industry.
  • Staff investment – With further training, staff may feel more invested in the company, with a stronger feeling of importance towards achieving the company’s goals.
  • New skills – Staff will acquire new skills and so they will be able to take on different tasks with more responsibility. This creates more flexibility within the workplace, but can also help staff to become more motivated in their role, with an increased sense of job satisfaction and self-esteem.
  • Internal promotions – Staff can become more eligible for internal promotions, rather than employing externally. This will provide better prospects and possibly better pay for staff.
  • Improve morale – Investing in your staff will show that they are a valued member of the team, which can lead to an increase in morale. This could develop more loyalty and improve staff retention. This saves on a loss of skills and knowledge, prevents disruption, and saves money as replacing staff can be a costly process.
  • Improve productivity – Training can help to improve your staff’s performance and productivity. This can lead to better customer service and customer satisfaction, as well as other business development areas.
  • Less supervision required – Training can make staff feel more confident in their roles, which can reduce their reliance on management and supervision. This frees up managers’ time for other tasks.
  • Better working relationships – Training is a good opportunity for employers and staff to get to know each other better, which can lead to stronger working relationships.
  • Attract new talent – Training may help to attract the best talent who are proficient in their work and are looking for continued professional development. Many new job seekers are looking out for companies who are happy to invest in their staff through training.

It is crucial that you review what is really important to your business. Although training comes as a cost, this should be seen as a long term investment. Training is no longer just a luxury, but something that is necessary to help your staff meet your businesses goals, whilst remaining competitive in the market.

It’s also important to understand that your staff are a vital element within your business and without them, your company would cease to operate. It’s therefore important your staff feel valued and have the necessary skills to be able to carry out their job effectively.

Once you start planning, you can then establish company standards and best practices going forward, so there is a structure in place for ongoing training.

Choosing your courses

There are a lot of options available for your training including in-house sessions, training at dedicated training facilities and even flexible training options which can suit your needs wherever and whenever you want. There are also lots of training courses to choose from too, from IT training to improving communication skills. It’s important to find something that is right for you, and get the most out of your investment.

We recommend talking to a training provider who will be able to advise you on the most beneficial training program for your business. It is also important to speak with staff to see what skills they would be most interested in developing, or would find useful for their role. Whatever you decide, there is definitely a course out there for you!