When you’re running a training session, you’ve most likely planned everything from start to finish, from booking the venue, to inviting the relevant people. You’re also probably hard at work on the training material, to make sure you get the right messages across. However, is there something you’ve missed from your to-do list?
Something that many people forget to consider is the technology required during the day and any IT support that may be needed. Do you need a laptop or an internet connection for example? Or if the projector doesn’t work, is there someone that can help to fix this so you can get your training back on track?
In this article, we take a look at the importance of using good quality technology with IT support during your training. We also consider the negative effects on your training event when technology fails and therefore what you should look out for when considering a training venue.
Why is good quality technology and IT support important?
When running a training session, you don’t want to have to worry about your laptop being slow and freezing, or the internet connection disappearing suddenly when you’re trying to load a web page. Instead, you want to be able to focus your full attention on the training session underway.
It’s therefore important to start the day with good quality technology, which has high specifications. This makes sure you have everything you need and will be able to load web pages, play video clips, host video conferences and anything else you may need.
However, with technology, there is always a small element of unpredictability and so it’s important to make sure you have someone at hand who has good IT skills who can support you. This will make sure your issue is fixed quickly and without any fuss, so your training session isn’t delayed.
How can poor technology and IT support effect your training event?
We’ve looked at why having good technology and IT support is important, however now consider the effects of poor technology on your training event.
With technology that freezes, has glitches or simply doesn’t work, your training can progress very slowly, stop and start throughout the day, or even come to a grinding halt. Without efficient or suitable IT support, you may be stuck waiting around for someone to fix it or come up with a solution.
In this situation you therefore have two options; wait around for the issue to be fixed, or carry on without technology. Either way, your training session will be considerably affected.
When you have to stop and start because of technical difficulties, it can also have an effect on your staff, who may find it difficult to get back into the training session and concentrate.
However, for your business, it’s not only frustrating, but it’s also a waste of money as well as a waste of everyone’s time.
— SaxonsTraining (@SaxonsTraining) October 27, 2014
Importance of choosing a venue carefully
After reading the above, it is clear why it is so important to choose a training venue that has good quality technology and excellent IT support. Without it, your event could be ruined.
When running or attending a training session, you want everything to work instantly as soon as you arrive. When everything goes smoothly throughout the day, you may not even notice the IT infrastructure or support, which is exactly how it should be!
It’s therefore important to choose a reliable venue for your next training event or seminar, making sure they provide all the technology and support that you require.
Here are some of the ways that a good venue should be able to help you:
Technology and setup
- Modern computer labs with enough RAM to run the programs you are carrying out software training on
- Fast upload and download speeds for video conferencing, streaming content, accessing cloud applications etc…
- Good security to keep your data and passwords safe
- Help connecting devices to Wi-Fi
- Support setting up audio visual presentations
- Installation of programs or apps on computers for desktop training
- Set up of video or phone conferencing
- Help with recording a presentation
- Assistance for operating smart boards and other technology
Technology with Saxons Training Facilities
At Saxons, we not only have modern, spacious training facilities with training rooms, seminar rooms and computer rooms, all equipped with whiteboards, flip charts and data projectors. We also have specially designed workstations with state of the art PC’s and laptops, as well as high-speed, fibre optic internet and a secure managed network.
However, just to be doubly sure your event runs smoothly, we also have a dedicated, enterprise grade technical support team who are available onsite at each of our Saxons locations throughout the day, answering any questions you may have and helping if you come into any technical difficulties.
At Saxons, everything really is all in place, to make sure you have little or no downtime, for a successful and enjoyable training session or seminar.